Refund policy
Last Updated: November 10, 2026
At Premier Auto Lounge, we aim to provide accurate product information and a straightforward purchasing experience. Our return and refund policies vary depending on the type of product or service purchased.
Merchandise Returns and Exchanges
All merchandise sales are final.
We do not accept returns or exchanges for changes of mind, incorrect sizing selections, color preferences, or other non-defective merchandise.
Please review product descriptions, sizing, and order details carefully before completing your purchase.
This policy does not limit any rights or remedies available under applicable law.
Damaged, Defective, or Incorrect Merchandise
If your order arrives damaged, defective, or incorrect, please contact info@premierautolounge.com within seven days of delivery, if reasonably possible.
Include your order number, a description of the issue, and photographs where available.
We will review your request and determine an appropriate resolution, which may include a replacement, exchange, or refund, depending on the circumstances and applicable law.
The requested seven-day notification period does not limit any rights or remedies provided by applicable law.
Order Cancellations
Merchandise orders may begin processing shortly after purchase. Cancellation requests are not guaranteed once an order has been submitted.
If Premier Auto Lounge cancels an order or is unable to fulfill it, a refund will be issued for the amount paid.
Vehicle Reservation Deposits
Vehicle reservation deposits are subject to Premier Auto Lounge's Vehicle Deposit Agreement and Terms & Conditions.
The following reservation options may be available:
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$500 Deposit: 3-calendar-day vehicle hold.
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$1,000 Deposit: 5-calendar-day vehicle hold.
Both deposit options are fully refundable within three calendar days of the deposit date and become non-refundable afterward, except as otherwise required by applicable law.
If a vehicle purchase is completed within the applicable reservation period, the deposit will be applied toward the vehicle's purchase price.
The expiration of a vehicle hold does not independently extend the refund eligibility period.
For complete reservation conditions, please review the applicable Vehicle Deposit Agreement and our Terms & Conditions.
Digital Products and Media
Refund eligibility for digital photography, video, downloadable content, and licensed media is governed by the terms disclosed with the applicable product or licensing agreement.
Purchasing digital content does not transfer copyright ownership unless expressly agreed in writing.
Services and Consultations
Cancellation, rescheduling, and refund eligibility for paid consultations, vehicle sourcing services, and other services are governed by the terms disclosed at the time of purchase or in the applicable service agreement.
Refund Processing
Approved refunds will generally be issued to the original payment method unless otherwise required by law or agreed upon.
Processing times may vary depending on the payment provider or financial institution.
Contact Us
For questions about returns, cancellations, or refunds, contact:
Premier Auto Lounge
Email: info@premierautolounge.com
Phone: 561-926-3788
7910 Park Blvd
Pinellas Park, FL 33781
United States